{"id":110,"date":"2026-07-13T13:20:22","date_gmt":"2026-07-13T11:20:22","guid":{"rendered":"https:\/\/www.rosasalva.org\/shop\/assistenza\/"},"modified":"2026-07-30T16:12:59","modified_gmt":"2026-07-30T14:12:59","slug":"assistenza","status":"publish","type":"page","link":"https:\/\/www.rosasalva.org\/shop\/assistenza\/","title":{"rendered":"Assistenza clienti"},"content":{"rendered":"<div class=\"rs-ml\" data-ml=\"it\">\n<p class=\"rs-lead\">Il nostro team \u00c3\u00a8 a disposizione per aiutarti prima, durante e dopo l&#8217;ordine. Per qualsiasi domanda sui prodotti, sulla spedizione o sul tuo ordine, scrivici o chiamaci: rispondiamo con piacere.<\/p>\n<h2>Contatti<\/h2>\n<ul>\n<li><strong>Email:<\/strong> <a href=\"mailto:info@rosasalva.it\">info@rosasalva.it<\/a><\/li>\n<li><strong>Telefono:<\/strong> <a href=\"tel:+390415210544\">+39 041 5210544<\/a><\/li>\n<li><strong>Sede:<\/strong> Calle Fiubera, San Marco 950, 30124 Venezia<\/li>\n<li><strong>Orari:<\/strong> luned\u00c3\u00ac\u00e2\u20ac\u201csabato, 9:00\u00e2\u20ac\u201c18:00<\/li>\n<\/ul>\n<h2>Come ordinare<\/h2>\n<p>Scegli i prodotti, aggiungili al carrello, seleziona il peso o la variante quando richiesto e completa l&#8217;ordine al checkout. Il costo di spedizione viene calcolato automaticamente in base al peso e alla destinazione.<\/p>\n<h2>Ordini di grandi quantit\u00c3\u00a0<\/h2>\n<p>Per ogni prodotto \u00c3\u00a8 possibile ordinare online fino a 10 pezzi. Per quantit\u00c3\u00a0 superiori, bomboniere, regali aziendali o eventi, contattaci per un ordine personalizzato con preventivo dedicato.<\/p>\n<h2>Ingredienti e allergeni<\/h2>\n<p>Ingredienti e allergeni sono indicati nella scheda di ogni prodotto. Per esigenze specifiche o intolleranze, scrivici prima dell&#8217;ordine: ti aiutiamo a scegliere.<\/p>\n<h2>Domande frequenti<\/h2>\n<h3>Posso modificare o annullare un ordine?<\/h3>\n<p>S\u00c3\u00ac, se l&#8217;ordine non \u00c3\u00a8 ancora stato spedito: contattaci subito via email o telefono con il numero d&#8217;ordine.<\/p>\n<h3>Come vi contatto?<\/h3>\n<p>Via email a info@rosasalva.it o al telefono +39 041 5210544, dal luned\u00c3\u00ac al sabato 9:00\u00e2\u20ac\u201c18:00.<\/p>\n<h3>Posso ordinare pi\u00c3\u00b9 di 10 pezzi dello stesso prodotto?<\/h3>\n<p>Online il limite \u00c3\u00a8 10 pezzi per prodotto. Per quantit\u00c3\u00a0 maggiori scrivici per un ordine su misura.<\/p>\n<\/div>\n<div class=\"rs-ml\" data-ml=\"en\">\n<p class=\"rs-lead\">Our team is here to help you before, during and after your order. For any question about our products, shipping or your order, write to us or give us a call: we are always happy to help.<\/p>\n<h2>Contact us<\/h2>\n<ul>\n<li><strong>Email:<\/strong> <a href=\"mailto:info@rosasalva.it\">info@rosasalva.it<\/a><\/li>\n<li><strong>Phone:<\/strong> <a href=\"tel:+390415210544\">+39 041 5210544<\/a><\/li>\n<li><strong>Address:<\/strong> Calle Fiubera, San Marco 950, 30124 Venice<\/li>\n<li><strong>Opening hours:<\/strong> Monday\u00e2\u20ac\u201cSaturday, 9:00\u00e2\u20ac\u201c18:00<\/li>\n<\/ul>\n<h2>How to order<\/h2>\n<p>Choose your products, add them to the basket, select the weight or variant where required and complete your order at checkout. Shipping costs are calculated automatically based on weight and destination.<\/p>\n<h2>Large-quantity orders<\/h2>\n<p>Each product can be ordered online in quantities of up to 10. For larger quantities, wedding favours, corporate gifts or events, contact us for a bespoke order with a dedicated quote.<\/p>\n<h2>Ingredients and allergens<\/h2>\n<p>Ingredients and allergens are listed on each product page. For specific dietary needs or intolerances, write to us before ordering: we will help you choose.<\/p>\n<h2>Frequently asked questions<\/h2>\n<h3>Can I change or cancel an order?<\/h3>\n<p>Yes, as long as your order has not yet been dispatched: contact us straight away by email or phone, quoting your order number.<\/p>\n<h3>How do I get in touch?<\/h3>\n<p>By email at info@rosasalva.it or by phone on +39 041 5210544, Monday to Saturday, 9:00\u00e2\u20ac\u201c18:00.<\/p>\n<h3>Can I order more than 10 of the same product?<\/h3>\n<p>Online orders are limited to 10 per product. For larger quantities, write to us for a made-to-measure order.<\/p>\n<\/div>\n<div class=\"rs-ml\" data-ml=\"fr\">\n<p class=\"rs-lead\">Notre \u00c3\u00a9quipe est \u00c3\u00a0 votre disposition pour vous accompagner avant, pendant et apr\u00c3\u00a8s votre commande. Pour toute question sur les produits, l&#8217;exp\u00c3\u00a9dition ou votre commande, \u00c3\u00a9crivez-nous ou appelez-nous : nous vous r\u00c3\u00a9pondons avec plaisir.<\/p>\n<h2>Contacts<\/h2>\n<ul>\n<li><strong>E-mail :<\/strong> <a href=\"mailto:info@rosasalva.it\">info@rosasalva.it<\/a><\/li>\n<li><strong>T\u00c3\u00a9l\u00c3\u00a9phone :<\/strong> <a href=\"tel:+390415210544\">+39 041 5210544<\/a><\/li>\n<li><strong>Adresse :<\/strong> Calle Fiubera, San Marco 950, 30124 Venezia<\/li>\n<li><strong>Horaires :<\/strong> du lundi au samedi, 9h00\u00e2\u20ac\u201c18h00<\/li>\n<\/ul>\n<h2>Comment commander<\/h2>\n<p>Choisissez vos produits, ajoutez-les au panier, s\u00c3\u00a9lectionnez le poids ou la variante lorsque cela est demand\u00c3\u00a9 et finalisez votre commande au moment du paiement. Les frais d&#8217;exp\u00c3\u00a9dition sont calcul\u00c3\u00a9s automatiquement en fonction du poids et de la destination.<\/p>\n<h2>Commandes en grandes quantit\u00c3\u00a9s<\/h2>\n<p>Pour chaque produit, il est possible de commander en ligne jusqu&#8217;\u00c3\u00a0 10 pi\u00c3\u00a8ces. Pour des quantit\u00c3\u00a9s sup\u00c3\u00a9rieures, des cadeaux de c\u00c3\u00a9r\u00c3\u00a9monie (bomboniere), des cadeaux d&#8217;entreprise ou des \u00c3\u00a9v\u00c3\u00a9nements, contactez-nous pour une commande personnalis\u00c3\u00a9e avec devis d\u00c3\u00a9di\u00c3\u00a9.<\/p>\n<h2>Ingr\u00c3\u00a9dients et allerg\u00c3\u00a8nes<\/h2>\n<p>Les ingr\u00c3\u00a9dients et les allerg\u00c3\u00a8nes sont indiqu\u00c3\u00a9s sur la fiche de chaque produit. Pour des besoins sp\u00c3\u00a9cifiques ou des intol\u00c3\u00a9rances, \u00c3\u00a9crivez-nous avant de commander : nous vous aidons \u00c3\u00a0 choisir.<\/p>\n<h2>Questions fr\u00c3\u00a9quentes<\/h2>\n<h3>Puis-je modifier ou annuler une commande ?<\/h3>\n<p>Oui, si la commande n&#8217;a pas encore \u00c3\u00a9t\u00c3\u00a9 exp\u00c3\u00a9di\u00c3\u00a9e : contactez-nous imm\u00c3\u00a9diatement par e-mail ou par t\u00c3\u00a9l\u00c3\u00a9phone en indiquant votre num\u00c3\u00a9ro de commande.<\/p>\n<h3>Comment nous contacter ?<\/h3>\n<p>Par e-mail \u00c3\u00a0 info@rosasalva.it ou par t\u00c3\u00a9l\u00c3\u00a9phone au +39 041 5210544, du lundi au samedi, de 9h00 \u00c3\u00a0 18h00.<\/p>\n<h3>Puis-je commander plus de 10 pi\u00c3\u00a8ces du m\u00c3\u00aame produit ?<\/h3>\n<p>En ligne, la limite est de 10 pi\u00c3\u00a8ces par produit. Pour des quantit\u00c3\u00a9s sup\u00c3\u00a9rieures, \u00c3\u00a9crivez-nous pour une commande sur mesure.<\/p>\n<\/div>\n<div class=\"rs-ml\" data-ml=\"de\">\n<p class=\"rs-lead\">Unser Team steht Ihnen vor, w\u00c3\u00a4hrend und nach Ihrer Bestellung gerne zur Verf\u00c3\u00bcgung. Bei Fragen zu den Produkten, zum Versand oder zu Ihrer Bestellung schreiben Sie uns oder rufen Sie uns an: Wir antworten Ihnen gerne.<\/p>\n<h2>Kontakt<\/h2>\n<ul>\n<li><strong>E-Mail:<\/strong> <a href=\"mailto:info@rosasalva.it\">info@rosasalva.it<\/a><\/li>\n<li><strong>Telefon:<\/strong> <a href=\"tel:+390415210544\">+39 041 5210544<\/a><\/li>\n<li><strong>Adresse:<\/strong> Calle Fiubera, San Marco 950, 30124 Venezia<\/li>\n<li><strong>\u00c3\u2013ffnungszeiten:<\/strong> Montag\u00e2\u20ac\u201cSamstag, 9:00\u00e2\u20ac\u201c18:00 Uhr<\/li>\n<\/ul>\n<h2>So bestellen Sie<\/h2>\n<p>W\u00c3\u00a4hlen Sie die Produkte aus, legen Sie sie in den Warenkorb, w\u00c3\u00a4hlen Sie, falls erforderlich, das Gewicht oder die Variante und schlie\u00c3\u0178en Sie die Bestellung im Checkout ab. Die Versandkosten werden automatisch auf Grundlage von Gewicht und Zielort berechnet.<\/p>\n<h2>Gro\u00c3\u0178bestellungen<\/h2>\n<p>Pro Produkt k\u00c3\u00b6nnen online bis zu 10 St\u00c3\u00bcck bestellt werden. F\u00c3\u00bcr gr\u00c3\u00b6\u00c3\u0178ere Mengen, Gastgeschenke, Firmengeschenke oder Veranstaltungen kontaktieren Sie uns f\u00c3\u00bcr eine individuelle Bestellung mit ma\u00c3\u0178geschneidertem Angebot.<\/p>\n<h2>Zutaten und Allergene<\/h2>\n<p>Zutaten und Allergene sind auf der Produktseite jedes Artikels angegeben. Bei besonderen Bed\u00c3\u00bcrfnissen oder Unvertr\u00c3\u00a4glichkeiten schreiben Sie uns bitte vor der Bestellung: Wir helfen Ihnen gerne bei der Auswahl.<\/p>\n<h2>H\u00c3\u00a4ufige Fragen<\/h2>\n<h3>Kann ich eine Bestellung \u00c3\u00a4ndern oder stornieren?<\/h3>\n<p>Ja, sofern die Bestellung noch nicht versandt wurde: Kontaktieren Sie uns umgehend per E-Mail oder Telefon unter Angabe der Bestellnummer.<\/p>\n<h3>Wie erreiche ich Sie?<\/h3>\n<p>Per E-Mail an info@rosasalva.it oder telefonisch unter +39 041 5210544, von Montag bis Samstag, 9:00\u00e2\u20ac\u201c18:00 Uhr.<\/p>\n<h3>Kann ich mehr als 10 St\u00c3\u00bcck desselben Produkts bestellen?<\/h3>\n<p>Online liegt die Grenze bei 10 St\u00c3\u00bcck pro Produkt. F\u00c3\u00bcr gr\u00c3\u00b6\u00c3\u0178ere Mengen schreiben Sie uns bitte \u00e2\u20ac\u201c wir bereiten Ihnen gerne eine ma\u00c3\u0178geschneiderte Bestellung vor.<\/p>\n<\/div>\n<div class=\"rs-ml\" data-ml=\"es\">\n<p class=\"rs-lead\">Nuestro equipo est\u00c3\u00a1 a tu disposici\u00c3\u00b3n para ayudarte antes, durante y despu\u00c3\u00a9s del pedido. Para cualquier duda sobre los productos, el env\u00c3\u00ado o tu pedido, escr\u00c3\u00adbenos o ll\u00c3\u00a1manos: te respondemos con mucho gusto.<\/p>\n<h2>Contacto<\/h2>\n<ul>\n<li><strong>Email:<\/strong> <a href=\"mailto:info@rosasalva.it\">info@rosasalva.it<\/a><\/li>\n<li><strong>Tel\u00c3\u00a9fono:<\/strong> <a href=\"tel:+390415210544\">+39 041 5210544<\/a><\/li>\n<li><strong>Sede:<\/strong> Calle Fiubera, San Marco 950, 30124 Venezia<\/li>\n<li><strong>Horario:<\/strong> lunes\u00e2\u20ac\u201cs\u00c3\u00a1bado, 9:00\u00e2\u20ac\u201c18:00<\/li>\n<\/ul>\n<h2>C\u00c3\u00b3mo hacer un pedido<\/h2>\n<p>Elige los productos, a\u00c3\u00b1\u00c3\u00a1delos al carrito, selecciona el peso o la variante cuando se solicite y completa el pedido en la p\u00c3\u00a1gina de pago. El coste de env\u00c3\u00ado se calcula autom\u00c3\u00a1ticamente seg\u00c3\u00ban el peso y el destino.<\/p>\n<h2>Pedidos de grandes cantidades<\/h2>\n<p>De cada producto se pueden pedir online hasta 10 unidades. Para cantidades superiores, detalles para bodas y ceremonias, regalos de empresa o eventos, cont\u00c3\u00a1ctanos para un pedido personalizado con presupuesto a medida.<\/p>\n<h2>Ingredientes y al\u00c3\u00a9rgenos<\/h2>\n<p>Los ingredientes y los al\u00c3\u00a9rgenos se indican en la ficha de cada producto. Para necesidades espec\u00c3\u00adficas o intolerancias, escr\u00c3\u00adbenos antes de hacer el pedido: te ayudamos a elegir.<\/p>\n<h2>Preguntas frecuentes<\/h2>\n<h3>\u00c2\u00bfPuedo modificar o anular un pedido?<\/h3>\n<p>S\u00c3\u00ad, si el pedido a\u00c3\u00ban no se ha enviado: cont\u00c3\u00a1ctanos enseguida por email o por tel\u00c3\u00a9fono indicando el n\u00c3\u00bamero de pedido.<\/p>\n<h3>\u00c2\u00bfC\u00c3\u00b3mo os contacto?<\/h3>\n<p>Por email a info@rosasalva.it o por tel\u00c3\u00a9fono al +39 041 5210544, de lunes a s\u00c3\u00a1bado de 9:00 a 18:00.<\/p>\n<h3>\u00c2\u00bfPuedo pedir m\u00c3\u00a1s de 10 unidades del mismo producto?<\/h3>\n<p>Online el l\u00c3\u00admite es de 10 unidades por producto. Para cantidades mayores, escr\u00c3\u00adbenos y te preparamos un pedido a medida.<\/p>\n<\/div>\n<div class=\"rs-ml\" data-ml=\"zh\">\n<p class=\"rs-lead\">\u00e6\u02c6\u2018\u00e4\u00bb\u00ac\u00e7\u0161\u201e\u00e5\u203a\u00a2\u00e9\u02dc\u0178\u00e9\u0161\u008f\u00e6\u2014\u00b6\u00e5\u0153\u00a8\u00e6\u201a\u00a8\u00e4\u00b8\u2039\u00e5\u008d\u2022\u00e5\u2030\u008d\u00e3\u20ac\u0081\u00e4\u00b8\u2039\u00e5\u008d\u2022\u00e4\u00b8\u00ad\u00e5\u008f\u0160\u00e4\u00b8\u2039\u00e5\u008d\u2022\u00e5\u0090\u017d\u00e4\u00b8\u00ba\u00e6\u201a\u00a8\u00e6\u008f\u0090\u00e4\u00be\u203a\u00e5\u00b8\u00ae\u00e5\u0160\u00a9\u00e3\u20ac\u201a\u00e5\u2026\u00b3\u00e4\u00ba\u017d\u00e4\u00ba\u00a7\u00e5\u201c\u0081\u00e3\u20ac\u0081\u00e9\u2026\u008d\u00e9\u20ac\u0081\u00e6\u02c6\u2013\u00e8\u00ae\u00a2\u00e5\u008d\u2022\u00e7\u0161\u201e\u00e4\u00bb\u00bb\u00e4\u00bd\u2022\u00e9\u2014\u00ae\u00e9\u00a2\u02dc\u00ef\u00bc\u0152\u00e6\u00ac\u00a2\u00e8\u00bf\u017d\u00e6\u009d\u00a5\u00e4\u00bf\u00a1\u00e6\u02c6\u2013\u00e6\u009d\u00a5\u00e7\u201d\u00b5\u00ef\u00bc\u0152\u00e6\u02c6\u2018\u00e4\u00bb\u00ac\u00e5\u00b0\u2020\u00e7\u00ab\u00ad\u00e8\u00af\u0161\u00e4\u00b8\u00ba\u00e6\u201a\u00a8\u00e8\u00a7\u00a3\u00e7\u00ad\u201d\u00e3\u20ac\u201a<\/p>\n<h2>\u00e8\u0081\u201d\u00e7\u00b3\u00bb\u00e6\u2013\u00b9\u00e5\u00bc\u008f<\/h2>\n<ul>\n<li><strong>\u00e7\u201d\u00b5\u00e5\u00ad\u0090\u00e9\u201a\u00ae\u00e7\u00ae\u00b1\u00ef\u00bc\u0161<\/strong> <a href=\"mailto:info@rosasalva.it\">info@rosasalva.it<\/a><\/li>\n<li><strong>\u00e7\u201d\u00b5\u00e8\u00af\u009d\u00ef\u00bc\u0161<\/strong> <a href=\"tel:+390415210544\">+39 041 5210544<\/a><\/li>\n<li><strong>\u00e5\u0153\u00b0\u00e5\u009d\u20ac\u00ef\u00bc\u0161<\/strong> Calle Fiubera, San Marco 950, 30124 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